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Contact Us

Seematti Smart Club & Seematti Now — Last updated: 4 October 2026

The Seematti Smart Club app and Seematti Now home delivery are operated by Seematti Sarees and Seematti Dresses, two registered partnership firms trading together as Seematti Silks. Your bill and GST invoice name the firm that sold you the item, and an online payment may be collected by either firm. We are happy to help with your membership, an order, a payment or anything else.

1. Reach us

Seematti Sarees (partnership firm trading as Seematti Silks)

10, N.A. Gandhiji Road, Mayiladuthurai 609001, Tamil Nadu, India

GSTIN: 33AABFS8495E1Z1

Seematti Dresses (partnership firm trading as Seematti Silks)

10, First Floor, Gandhiji Road, Mayiladuthurai 609001, Tamil Nadu, India

GSTIN: 33AABFS8496H1ZU

WhatsApp / Phone: +91 88588 48842

Email: care@seematti.app

Hours: 10:00 AM – 9:30 PM, all days the showroom is open

Website: seematti.app

For help with a delivery order, the quickest route is to tap "Need help with this order?" on the order screen in the app.

2. Grievance Officer

In accordance with the Consumer Protection (E-Commerce) Rules, 2020, the Grievance Officer is:

Mr. Kumar — Customer Care Manager
Seematti Silks, 10, N.A. Gandhiji Road, Mayiladuthurai 609001, Tamil Nadu
Phone / WhatsApp: +91 88588 48842
Email: care@seematti.app

Every complaint is acknowledged within 48 hours by WhatsApp or email from care@seematti.app and resolved within one month of receipt. The same officer answers requests about your personal data.

3. Our policies